HC - 504 Issues in Quality Management for Healthcare Systems

Credits: 3

This course is designed to familiarize the student with the concept of Quality and the process of Quality Improvement across the healthcare continuum. This course focuses on the history and evolution of Quality, its terms, principles, theories, and practices. The student is introduced to a diverse collection of methods of improving quality, including but not limited to, continuous Quality improvement and Total Quality Management, and to the guidelines for implementing quality management and the continuous quality improvement processes. Additionally, the students will be asked to review the changes that a selected number of health care systems from across America have implemented in order to achieve the Institute of Medicine’s goals to make quality health care more safe, timely, effective, equitable, efficient and patient-centered. International healthcare will also be discussed for comparative purposes.

Prerequisite: none